Shipping policy
Digital Delivery Policy
Last updated: November 2, 2026
Thank you for shopping with Northern Lights Photography!
This policy explains how our digital products are delivered, what to expect after placing an order and what to do if you experience difficulties accessing your purchase.
Digital Products – No Physical Shipping
Northern Lights Photography exclusively sells digital products, including downloadable photography ebooks and guides.
All products are delivered electronically. No physical items are packaged or shipped, and therefore no shipping fees, delivery charges or customs duties apply.
Order Processing and Digital Delivery
Orders are generally processed automatically once payment has been successfully completed.
After completing your purchase, you will receive an order confirmation email containing information about your order and, where applicable, a download link to access your digital product.
Digital products are generally made available immediately after successful payment.
In some cases, delivery may be delayed due to payment verification, technical issues or circumstances involving third-party service providers.
Accessing Your Download
To access your purchase, simply follow the download link provided at checkout or in your order confirmation email.
You are responsible for:
- Providing a valid and accurate email address when placing your order.
- Checking your inbox, including your spam or junk folder, for your confirmation email.
- Having a compatible device and software capable of opening the downloaded file.
- Keeping your downloaded product stored safely on your personal devices.
Our ebooks are provided in digital format, and no printed copies are included.
Download Issues and Technical Support
If you do not receive your download link, cannot access your purchase or experience technical difficulties opening the file, please contact us.
We will do our best to help resolve the issue and provide access to your purchased product.
Please include your order number and a brief description of the problem so that we can assist you more efficiently.
Payment and Order Confirmation
Digital products are made available after successful payment processing.
If your payment is unsuccessful or remains pending, your download may not become available until the payment has been confirmed.
If you have been charged but have not received access to your purchase, please contact us so that we can investigate the issue.
International Customers
Our digital products are available to customers internationally, subject to applicable laws and payment availability.
Since all products are delivered electronically, there are no physical shipping restrictions, customs procedures or import duties associated with delivery of the digital files.
Applicable taxes, including VAT where required, may be calculated and displayed at checkout.
Contact
If you have any questions about digital delivery or need assistance with your purchase, please contact us at:
Email: studio.anneisaframes@gmail.com
We will do our best to assist you as quickly as possible.
Thank you for supporting Northern Lights Photography!